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3 Tips for Creating Content for Your New Site

November 2, 2009 · 4 Comments

Should you want to create the content for your site redesign, this is typically considered the “heavy lifting” portion for the client. Content can include items such as copy, images, videos, audio files and PDFs. Compiled below are a few helpful tips before you begin.

The Use of “Click Here”
Try not using “click here” in your copy, as it typically does not align with best web practices for some of the following reasons Keep reading →

→ 4 CommentsCategories: Copywriting · Improving Your Website · Nonprofit · Optimization
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10 Traits of a Good Boss

October 11, 2009 · 2 Comments

Understand Your Employees
We’ve all seen multiple personality tests that indicate the various differences in how people communicate. Understanding the nuances of what makes people tick enables you to help them succeed.

Listen
Your employees have a lot to say. If they come to you with a complaint, try to understand where they’re coming from and then try to get a bigger picture by talking to other people to figure out the whole story.

Don’t Lose Their Trust
If an employee feels comfortable enough to complain to you, don’t lose their trust. If you need to go to other people for more information Keep reading →

→ 2 CommentsCategories: Managing
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New Educational Requirements

August 31, 2009 · 3 Comments

Here is a quick list of a few of the classes I did take while in school:

Astronomy
Interestingly enough, I’ve never had to explain the difference between a yellow dwarf star and a red dwarf star

Mythology
While I did find this class interesting, I’ve never had to identify which Roman god equates to its Greek counterpart

Musics of Texas
I love me some Buddy Holly, but no one has ever asked me the name of the band that played with him.

And, I find it interesting that I did not take any classes related to the following topics before I stepped into the “real world” Keep reading →

→ 3 CommentsCategories: Ideas · Managing · Random
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Always Question Your Process

August 27, 2009 · 1 Comment

Often in software implementation, the focus is on shortening up the time between when a client signs a contract to the time they are actively using the software. The purpose of this is to get them into the support chain so that we can send canned FAQ responses or log tickets in a queue that requires days and even weeks for a reply, but I digress because this isn’t a post about customer support Keep reading →

→ 1 CommentCategories: Ideas · Managing
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Testing Your Email Campaigns

August 2, 2009 · Leave a Comment

37% of marketers are still not testing their email campaigns and the top reason for not testing is due to lack of knowledge about how to do it. If you are paying someone to design and implement your email campaigns, and they do not know how to test – please try and find someone who does.

Testing your email campaigns increases open rates, click-through rates and conversions.

Among those email marketers that do test, Subject Lines are the top tested email element Keep reading →

→ Leave a CommentCategories: eMail Marketing
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