I stumbled upon a website called SuggestionBox.com.
By utilizing this tool, you can:
» Integrate a suggestion box on your website using a widget or API
» Receive feedback from your users that comes directly to your inbox
» Categorize your responses in a easy-to-understand format
» Let your consumers know you’re responding to their feedback with personalized messages or RSS feeds
Think about the value of having consumer feedback, reacting to it and notifying them that you’ve improved your organization based upon their suggestion.