Category Archives: Managing

Fun in the Workplace?

We work 40+ hours a week and probably spend more time at the office than we often do at our own homes. In high-stress jobs, such as working at an agency, it is important to bring “fun” into the workplace. People who are in good spirits are more likely to be productive, which is beneficial to your company from a success and profitability perspective.

If you are a senior level manager or above, and you are reading this, I probably have some bad news for you Continue reading

8 Tips to Increase Morale in the Workplace

If the leadership of a company does not follow these principles, then what is outlined here will be less effective. You must first get management buy-in, acceptance and participation. If they do not care, neither will anybody else Continue reading

10 Traits of a Good Boss

Understand Your Employees
We’ve all seen multiple personality tests that indicate the various differences in how people communicate. Understanding the nuances of what makes people tick enables you to help them succeed.

Listen
Your employees have a lot to say. If they come to you with a complaint, try to understand where they’re coming from and then try to get a bigger picture by talking to other people to figure out the whole story.

Don’t Lose Their Trust
If an employee feels comfortable enough to complain to you, don’t lose their trust. If you need to go to other people for more information Continue reading

New Educational Requirements

Here is a quick list of a few of the classes I did take while in school:

Astronomy
Interestingly enough, I’ve never had to explain the difference between a yellow dwarf star and a red dwarf star

Mythology
While I did find this class interesting, I’ve never had to identify which Roman god equates to its Greek counterpart

Musics of Texas
I love me some Buddy Holly, but no one has ever asked me the name of the band that played with him.

And, I find it interesting that I did not take any classes related to the following topics before I stepped into the “real world” Continue reading

Always Question Your Process

Often in software implementation, the focus is on shortening up the time between when a client signs a contract to the time they are actively using the software. The purpose of this is to get them into the support chain so that we can send canned FAQ responses or log tickets in a queue that requires days and even weeks for a reply, but I digress because this isn’t a post about customer support Continue reading

Teamwork

Patrick Lencioni pinpoints the issue of group behavior in The Five Dysfunctions of a Team, a story that teaches lessons about using leadership to inspire real teamwork.

Big Corporations vs. Startups

When considering where to take a job, we often need to think about the company culture. By determining whether the organization is a big corporation or startup, you can learn a lot about the company. Below outlines the various pros & cons for working for the individual entities. Continue reading